Privacy Policy

At Digie.co.uk, your privacy and security are of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or make a purchase. By using our site, you agree to the terms of this policy.

1. Information We Collect

We collect information to provide and improve our services to you. The types of information we collect include:

  • Personal Identification Information: When you make a purchase or register on our site, we collect your name, email address, phone number, billing and shipping address, and payment information.
  • Payment Information: We use third-party payment processors (e.g., PayPal, Stripe) to handle payment transactions. Your payment information is securely processed and is not stored by us.
  • Technical Data: We collect non-personally identifiable information such as your IP address, browser type, operating system, referring websites, and pages visited on our site. This helps us improve the functionality and user experience of our website.
  • Cookies: We use cookies to enhance your browsing experience, track site performance, and provide personalized content. You can control cookie settings via your browser.

2. How We Use Your Information

We use the information we collect in the following ways:

  • To process transactions: Your personal and payment information is used to complete and process your order, including shipping and payment.
  • To improve our services: We may use your feedback to enhance our website, product offerings, and customer service.
  • To communicate with you: We may send you order-related emails, promotional offers (if you’ve opted in), or updates on our products and services.
  • To comply with legal requirements: We may use your information to comply with legal obligations or respond to government requests.

3. Data Sharing and Disclosure

We respect your privacy and do not sell, rent, or trade your personal information to third parties. We may share your information with trusted third-party service providers only when necessary for business operations, such as:

  • Payment processors: To securely process payments.
  • Shipping carriers: To deliver your orders.
  • Third-party service providers: We may also share your information with service providers who help us with marketing, website maintenance, and customer support, but they are not permitted to use your information for any other purposes.

We may also disclose your information if required by law or to protect our legal rights, such as in the case of fraud prevention or responding to legal requests.

4. Data Security

We implement security measures to protect your personal data from unauthorized access, alteration, or destruction. These measures include encryption technologies and secure servers. However, please be aware that no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

  • Access your personal information: You can request a copy of the personal data we hold about you.
  • Correct your information: If you notice any inaccuracies in your data, you can ask us to update or correct it.
  • Delete your information: You can request the deletion of your data, subject to any legal obligations.
  • Opt-out of marketing: If you no longer wish to receive promotional emails, you can unsubscribe at any time using the “unsubscribe” link in the emails or by contacting us directly.

If you wish to exercise any of these rights, please contact us using the information provided below.

6. Links to Other Websites

Our website may contain links to third-party websites. Please be aware that we are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies before providing any personal information.

7. Children’s Privacy

Our website and services are not intended for individuals under the age of 16. We do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes by posting the updated policy on our website. Please review this policy periodically to stay informed about how we are protecting your personal information.

9. Contact Us

If you have any questions or concerns about our privacy practices, or if you wish to exercise your rights, please contact us at:

Digie.co.uk
Blowfish Ltd
Unit 1B, Chancerygate Business Centre
Stonefield Way
Ruislip, London
HA4 0JA
United Kingdom 
Tel: 02088411144
Email: support@digie.co.uk

UK VAT registered 110708947GB
Company number : 07588875
EORI No GB110708947000